Shipping
Domestic – USPS Mail (insured at buyers expense and request). UPS for gowns and all orders over $50.00.
Orders of $50 or more are shipped via UPS and are charged by weight and insurance costs.
International – Please email us to confirm that we ship to your country and to receive a quote on the shipping.
Damage or Loss
Buyer is responsible for all claims of loss/damage to the package with the shipping carrier. The procedures for the USPS Postal office or UPS regarding claim filing can be found at their website.
***Payment in full is due prior to shipment
Returns
We have a 3-day return policy. If you wish to return an item, you must email us within 72 hours of receipt of the item to let us know of the return. Shipping charges are not refundable. Items to be returned must be in the original condition they were received. The item must be mailed back within 7 days of the delivery date and the same way they were mailed out. The buyer is responsible for the shipping charges of the return. Damaged, altered or items sent without notification will not be accepted or money returned. The item's price will be refunded promptly once the condition is verified.
Custom Order Returns
Custom orders are those orders that are personalized, changed, or ordered specifically for a client and are not stock items. Custom orders, personalized orders and gown orders are final sale. There are no exchanges, returns or refunds on custom orders.
Shipping & Returns |